What does 'Support for Life' Mean?
Support for life is there for you whenever you have an issue with our software or need help troubleshooting your system in order to keep your machine up and running and in good order. This is separate from our warranty that we provide, which will end at the end of the term you received with your purchase. But support for life, is for life. For as long as you own the machine you purchased from us, you will have access to our remote support team.
If you have trouble with any part of our product we are here to support you!
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Warranty and Support
Fovea offers a 5-year, all inclusive, parts and labor manufacturer's warranty. Our warranty will provide you with peace of mind and access to live, friendly, and helpful support from the most knowledgeable technicians in the industry. Our support team is made of factory-trained experts, working out of our factory. You’ll always deal with someone who understands how your system was designed and built, if a support issue arises.My Warranty is Expiring
PetPACS is a comprehensive set of tools to help you get the most from your digital images. Its features include:
• Create CD-ROM of images • Archiving and Storage solutions • Cloud Archive • Communication • Teleradiology • Workflow Integration • Web Viewing • WebShare
Practice Management Integration
We work via DICOM and with most systems that support this protocol. We are integrated with Impromed, Cornerstone, and AviMark (via DragonFly) and several of the newer cloud based (SaaS) products as well.
The Exchange Program is specifically designed for our existing customers so they might continually benefit from their relationship with us. Contact Fovea if you would like to know more.
Back Up Systems
We have hardware, software, and cloud options for the protection of your data. Ask your representative for details, they can assist you in determining the best option for your clinic.
All Fovea Digital Radiography systems work with the Apple iPad to retrieve and manipulate images through our exclusive app and enjoy the convenience of reviewing images with clients and/or staff members from anywhere in your practice or around the world.